What is ADC full form in Banking?

The ADC full form in banking is alternate delivery channels. These services extend the bank’s reach of service out of the traditional banking methods. ADCs are transformational, meeting the demand for success in financial services anytime, anywhere, anyhow. It is a major department that aids the bank in reaching out to its potential consumers through channels and techniques of offering banking services directly to customers outside the branch by using ATMs.

What do alternate delivery channels refer to?

Alternative Delivery Channels refer to a larger range of choices for customers to access financial services without having to visit a physical location. ATMs, Internet Banking, SMS Banking, Online Banking, Mobile Banking, and, most recently, Electronic or Mobile Wallets. ADC has shown its capacity to satisfy consumer expectations by providing accurate, convenient, and timely service to valued clients 24 hours a day, seven days a week.

How has ADC transformed the banking business?

The emergence of Alternate Delivery Channels has altered the dynamics of the branch network. Traditional branch services have been turned into electronic services that ADC gives, and this department is accomplishing corporate goals by pleasing clients more effectively and efficiently.